Culture and Core Values

Culture and Values

Collegial, People-Focused Culture

A collegial culture is a defining aspect of Hilliard Lyons. At Hilliard Lyons, we have the utmost respect for each individual, a value that is manifested in our daily interactions. Strong internal relationships at all levels lead to heightened efficiency and productivity, while making the Hilliard Lyons experience extremely enjoyable and rewarding.

Central to our culture is the delivery of excellent client service, and clients are so happy with the service we provide that when surveyed in 2006, 2007, 2008 and 2009, at least 94% of respondents said they would recommend Hilliard Lyons to a friend or family member and Hilliard Lyons is a proud winner of 2010 Best Places to Work awards in Ohio, Indiana, Tennessee and Kentucky. These awards are based on evaluations of employer policies and procedures, as well as the results of an externally administered employee survey¹.

In 2010, Hilliard Lyons again won recognition as one of the Best Places to Work in Kentucky, where our home office and many of our branches are located².  The selection was based on an assessment of employee policies and procedures, as well as the results of an externally administered employee survey.

Hilliard Lyons' Core Values
Integrity: Conducting ourselves in an ethical, legal and morally responsible manner.
Client First: Serving in the best interest of our clients and community.
Achievement: Demanding superior performance, accountability and measurable results.
Innovation: Encouraging initiative, creativity and resilience.
Collegial Environment: Promoting a collaborative workplace based on mutual respect and responsibility.

¹ 2006, 2007, 2008, 2009 Hilliard Lyons Client Satisfaction Survey
² Best Places to Work in Kentucky, 2007, 2008, 2009, 2010