Business Continuity

Hilliard Lyons has established a business continuity plan that will allow the firm to continue performing its mission-critical services in the event of a building only, city-wide, or regional business disruption. Our plan includes, but is not limited to, alternate recovery locations for critical employees, backup and recovery of critical technology, and special task forces responsible for completing the plan. We plan to continue business in the event of a significant business disruption, with a planned recovery time that is reasonable given the severity of disruption.

Hilliard Lyons' business continuity program has several major elements:

  • Business Impact Analysis

  • Business Continuity Planning

  • Disaster Recovery Testing

  • Employee Awareness Training

  • Annual Review and Approval by Senior Management

Business Impact Analysis

Our business impact analysis process is designed to ensure that the firm's business continuity plan continues to address all critical business functions and all required technology. On a regular basis, each department reviews and updates their business continuity needs by performing the business impact analysis. The results of this process are used to identify enhancement opportunities and develop appropriate action plans.

Business Continuity Planning

Business continuity plans are the administrative and operational procedures established within an organization to reasonably assure continuity of operations in the event of a business interruption. Hilliard Lyons' management is responsible for assessing business continuity risks and for implementing, testing and maintaining business continuity plans.

Disaster Recovery Testing

Hilliard Lyons' personnel validate the business continuity plans, at a minimum, on an annual basis. These exercises are designed to enhance our ability to perform necessary procedures to continue operations of critical business functions in the event of a disaster. The exercises also identify areas of potential improvement in the plans and provide an opportunity for key personnel to rehearse recovery procedures, thus improving their familiarity with the procedures.

Employee Awareness

Hilliard Lyons uses several methods to keep employees aware of the critical role that they play in preparing for any potential disruption or incident. Primary methods include disaster recovery exercises, annual training and periodic correspondence.

Annual Review and Approval by Senior Management

Hilliard Lyons' Executive Management team reviews and approves the business continuity plan annually.

Customer Contact

In the event of a business disruption at a Hilliard Lyons branch, financial consultants will continue to service clients by relocating to other Hilliard Lyons facilities. Clients can contact the home office at 1-800-444-1854 if they are unable to reach their financial consultant due to a significant business disruption at a branch. Should the home office be affected by a business disruption, the 1-800-444-1854 phone number will be forwarded to the designated recovery location.

Hilliard Lyons reserves the right to change its business continuity plan and client disclosure as necessary.

 Business Continuity